FAQ

CourseQuest FAQ

1. How are your courses delivered?

All courses and e-books are delivered instantly after your purchase. You will receive an email with instant access links to your digital content, allowing you to start learning right away.

2. Are there alternative payment methods available?

Yes, you may opt to send your payment via CashApp if you prefer not to provide your debit or credit card details online. Please use the CashApp tag $4sayke. Before completing the payment, kindly include your email address and specify the course(s) you are purchasing in the note section. Once the payment has been confirmed, a URL link granting access to the course(s) will be sent directly to the email address you provided.

3. Is there an expiration date for my course access?

No, your access to the courses does not expire. Once you purchase a course, you will have lifetime access to it.

4. How can I access my course?

Courses are delivered through Mega, a secure cloud storage platform. Upon completing your purchase, you will receive a link to access your course directly via the email address provided. Alternatively, you can click the download button immediately after the payment is processed, eliminating the need to check your email for access.

5. Is my payment information secure?

Yes, we take your security seriously. Your payment information is secured and encrypted using industry-standard SSL encryption during the transaction process.

6. Can I download the course content?

Yes, once your purchase is complete, you can download the course content or store it securely in your own cloud storage for easy access.

7. What if I have issues accessing my course?

If you encounter any problems accessing your course or need further assistance, feel free to reach out to our support team at simpleskyassist@gmail.com. We're happy to help!

8. What happens if I lose my course access link?

If you lose your access link, simply contact us, and we will help you recover or resend a new access link to your course.